Return Policy
There is no return on custom-engraved items. On all other items, where no engraving has been applied, the product can be returned for refund (less all shipping costs) within 30 days of purchase. Products must be in original condition and packaging to be returned or exchanged as specified by manufacturers' standard terms and conditions. To return or exchange item, a Return Authorization must be obtained by calling the Sales office at 866-560-1445 during normal business hours (9:30 to 6:00 ET).